Shipping policy
Shipping Policy
At SOVAINE, every order is handled with the utmost care — because luxury doesn't end at checkout.
Order Processing
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
| Region | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 business days |
| Other Locations | 5–8 business days |
Delivery timelines are estimates and may vary during peak seasons, sales events, or unforeseen circumstances.
Shipping Charges
- Prepaid Orders: Complimentary shipping on all prepaid orders.
- Cash on Delivery (COD): A nominal COD handling fee may apply, displayed transparently at checkout.
Courier Partners
We partner with trusted, premium courier services to ensure your SOVAINE order arrives safely and in pristine condition.
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS and/or email. You can use this to monitor your delivery in real time.
Need Assistance?
For any shipping-related queries, please reach out to us via our Contact page. We're happy to help.