FAQs – SOVAINE

1. Do you offer Cash on Delivery (COD)?

Yes, COD is available on most pin codes across India. Additional COD charges may apply.

2. How long does delivery take?

Orders are delivered within 3–8 business days, depending on location.

3. How can I track my order?

Once shipped, you’ll receive a tracking link via SMS/email.

4. What is your return policy?

Returns are accepted within 7 days of delivery for eligible items. Please refer to our Returns & Refund Policy.

5. Are accessories returnable?

Accessories are non-returnable unless received damaged.

6. How do I choose the right size?

Please refer to our Size Guide on the product page.

7. How do I contact customer support?

Email us at ht.enterprizez@gmail.com or WhatsApp on +91 9272419954 us during business hours.

OUR COMMITMENT

Carefully selected pieces crafted with attention to detail, comfort and lasting quality.

Timeless styles, handpicked for their design, versatility and effortless elegance.

Your privacy and security are our priority with safe and encrypted payments.

Reliable and timely delivery straight to your doorstep, with real-time updates.

Hassle-free returns and exchanges within the return window.

We're here for you with prompt support and a seamless shopping experience.